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HEZRON MUNGE CHACHA

An Interactive Cyber Security professional with the passion of Computer Systems and Network Security

ABOUT ME

HEZRON MUNGE CHACHA - Interactive Cyber Security Professional

Hezron Munge Chacha is a Cisco Certified Network Associate (Routing and Switching), Microsoft Certified Professional (Windows Server 2012), Google Adwords Certified (Adwords Fundamentals, Search Advertising, Display Advertising, Shopping Advertising, Mobile Advertising), SEO Specialist and ITIL Certified professional  with more than four years in system and network security support in a technical customer service environment. Hezron Munge Chacha is a Computer Science graduate from University of Eldoret (2014) currently working as an Senior ICT Officer at Kimisitu Sacco.
I have strong networking and system support skills with proficiency in computer skills and computer applications. I am a person of integrity, team player and have effective communication skills. I am a good team player with strong interpersonal skills, outgoing personality, and ability to work independently and effectively under pressure and on strict deadlines and in a multicultural setting.
If you have questions regarding my resume or anything else about myself please feel free to call me (+254724431289 or +254736399240 or +254772347135) or email me at hezychacha@gmail.com 

SKILLS

I AM REALLY GOOD AT THE FOLLOWING TECHNICAL SKILLS

SERVERS
87
NETWORKING
91
WINDOWS
93
LINUX
85
DATABASES
88
CLOUD COMPUTING
85
WEB DESIGN
90
ETHICAL HACKING
88
VIRTUALIZATION
95
OFFICE 365
89
EXCEL
80
ITIL PROCESSES
90
MICROSOFT NAVISION
85
CYBER SECURITY
93
FIREWALL
89

SKILLS AND COMPETENCIES

My skills and competencies are not limited to the above metrics. In addition, Hezron Munge Chacha is a good team player with strong interpersonal skills, outgoing personality, and ability to work independently and effectively under pressure and on strict deadlines and in a multicultural setting.

EXPERIENCE

PREVIOUS ASSOCIATIONS THAT HELPED TO GATHER EXPERIENCE

Kimisitu Sacco Limited

Senior ICT Officer

• Design and implement short and long-term capacity plans to ensure network and telecommunications infrastructure meets existing and future requirements.
• Ensure availability of a stable, efficient and reliable ERP System.
• Establish mechanisms for monitoring, diagnosing, testing and troubleshooting computer and telecommunications network with a view to continuously enhancing availability and ensuring optimal operation of all hardware and equipment, including servers, routers, switches, firewalls, UPSs among others.
• Assist in Maintaining oversight and custody of the Sacco’s in-house and remote data centre and all network and related hardware assets.
• Act as on-site point of contact for warranty and contract management, 3rd party support providers, etc.
• Work closely with the ICT Manager to ensure the implementation of robust infrastructure security framework/solutions and operationalization of security policies and procedures with a view to protecting the Sacco’s infrastructure against unauthorised access, malicious attacks, and loss of valuable information and / or destruction of computer files.
• Work closely with the ICT Manager to implement and maintain a robust IT asset management system for all IT hardware and software inventory, network components, life cycle management and related documentation.
• Manage and ensure effectiveness of servers, including E-mail, print, domain, application and backup servers and their associated operating systems and software.
• Assist the ICT Manager in the development and implementation of policies, procedures, standards and baselines to guide the deployment, use and disposal of IT infrastructure and network assets.
• Ensure continuous patching and upgrade of critical IT systems and network equipment to ensure compliance and protection from cyber threats and other vulnerabilities.
• Ensure adequate backup and recovery strategies and systems are in place and reviewed regularly.

November 2018 - To Date
May 2016 – October 2018

Kimisitu Sacco Limited, Nairobi

ICT Officer

  • • Set up equipment for employee use, performs or ensures proper installation of cables, operating systems, mobile devices, or appropriate software.
    • Ensures that ERP system, hardware, operating systems, software systems, data communications, and related procedures adhere to organizational values, enabling staff achieve their objectives efficiently and effectively
    • Read technical manuals, confers with users, or conducts computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
    • Possible overtime and schedule changes based on business needs; remain on-call to assist in the event of off hour’s outages.
    • Assist in the planning, documentation, and implementation of various systems to include desktop PCs, network equipment, Hardware, Software applications, and Peripherals
    • Monitor\report of phone, internet and printer usage and overages
    • Monitor infrastructure as needed.
    • Manage and administer cloud applications and technologies
    • Follow procedures and execute technical and operational tasks
    • Assist with on boarding process of new users
    • Analyse and solve problems and learn new technologies
    • Document internal procedures and processes
    • Perform centralized administration of PC services (i.e. Antivirus, OS Deployment, software installation, group policies, inventory, patching and routine maintenance)
    • Monitor logs on a daily basis and report issues to the team.
    • Responsible for the physical and network security

Kimisitu Sacco Limited, Nairobi

ICT Assistant

  • To contribute to the smooth operation of the Sacco’ ICT network and other ICT equipment as directed by the ICT Manager. This includes commissioning new equipment, repairing and maintaining existing equipment such as desktop PCs, laptops, printers, monitors, projectors, servers, switches and other computer equipment.
  • Provide technical support to system users.
  • Maintain the ICT equipment register, to provide a detailed analysis of equipment replacement needs and central ICT resourcing.
  • To install and configure software as required by staff and where this is new software to ensure that it is appropriately licensed.
  • To uphold all Sacco’s policies, especially those regarding ICT.
  • To update the website & ensure it is interactive with updated content as directed by the ICT Manager.
  • Any other duty as may be assigned by your supervisor.
November 2015 – April 2016
May 2014 – October 2015

Masterclass Solutions, Nairobi

Microsoft Solutions Developer

  • Microsoft Azure administration and configuration
  • Windows Universal Platform development using C#
  • Microsoft SQL server administration and configuration
  • Office 365, SharePoint and Power BI Pro administration and configuration
  • Website development and administration on open source platforms and content management system
  • Inventory management on the company ICT equipment
  • User support on both remote and on premise on computer related issues for both the staff and company clients
0
Years Working Experience
0
Satisfied Employers
0
Happy Clients
0
Completed ICT Projects
0
Coffee Cups

EDUCATION

THE ROOTS OF EDUCATION ARE BITTER, BUT THE FRUIT IS SWEET

Bachelor of Science Degree Computer Science

University of Eldoret

2014/November

2nd Class Upper Honors

Bachelor of Science Degree in Computer Science

Secondary Education Certificate

Friends School Kamusinga

2008/November

Mean Grade: A – (Minus)

Kenya Certificate of Secondary Education

Primary Education Certificate

Steadfast Educational Center

2004/October

Marks Scored – 412 out of the possible 500

Kenya Certificate of Primary Education

PORTFOLIO

ALL THINGS ARE DIFFICULT BEFORE THEY ARE EASY

TESTIMONIAL

I AM OKAY TODAY, BUT IN A YEAR YOU WILL SEE ME, I'LL BE AMAZING.

BLOG

MY FANS DON'T FEEL LIKE I HOLD ANYTHING BACK FROM THEM

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